What is a Fishbone Diagram? The fishbone diagram is an analysis tool that provides a systematic way at looking at effects and the causes that create or contribute to those effects. The design looks like the skeleton of a fish so it is refered as the fishbone diagram. I use it in categorizing the many potential causes of problems or issues in an orderly way and in identifying root causes.
Go to http://quality.enr.state.nc.us/tools/fishbone.htm for a more in depth fishbone construction explanation and a template for creating your own fishbone diagram.
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